Contact

Customer Service Desk

Address

224 Banff Avenue - Inside the Banff Visitor Centre

Customer Service Desk Hours:

Open daily: 9 a.m. to 5 p.m.

Telephone:

+1.403.762.0606

Services Provided:

  • All Fare Product Sales and Pass Reloading
  • Roam Transit Lost and Found
  • Public Transit Service Information

Administrative Office

Address:

221 Beaver Street, Bow Valley Regional Transit Services Commission
Box 338 Banff, Alberta Canada T1L 1A5

We want to hear from you!

If you have any questions, comments, or suggestions about Roam Transit, please complete the form on this page to contact our team. The form allows you to inquire about lost and found, reservations, complaints, compliments, questions about routes, and more. Your feedback is important to us, and we will respond within two business days.


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