Customer Service Desk


224 Banff Avenue - Inside the Banff Visitor Centre

Customer Service Desk Hours:

Open daily: 9 a.m. to 5 p.m.



Services Provided:

  • All Fare Product Sales and Pass Reloading
  • Roam Transit Lost and Found
  • Public Transit Service Information

Administrative Office


221 Beaver Street, Bow Valley Regional Transit Services Commission
Box 338 Banff, Alberta Canada T1L 1A5

We want to hear from you!

If you have any questions, comments or suggestions about Roam Transit, please send a note to the Bow Valley Regional Transit Services Commission. Your feedback is very important to us, we will respond within 2 business days.

*We will protect all contact information from disclosure in accordance with our Privacy Policy.