Banff Local Routes are Fare Free for Residents!
In early 2022 Banff Town Council voted to use revenues collected from the town's paid parking program to fund accessible and affordable transit for residents. Since May 20, 2022, residents of Banff have been able to board local Banff bus routes without having to pay fares. These routes include Sulphur Mountain (Route 1), Tunnel Mountain (Route 2), as well as seasonal routes Cave & Basin (Route 4) and Lake Minnewanka (Route 6).
How does fare free work?
Banff residents receive a Smart Card they must present upon boarding a Roam bus. Each resident gets their own Smart Card that they cannot share with others. A Smart Card is a plastic, reusable card. Banff Resident Smart Cards are separate from other Smart Cards used for Roam Transit fares. Upon boarding, users can tap their Smart Card for a fare free ride. The Fare Free Banff Resident Smart Card is valid for 6 months, and can be extended following the steps mentioned further below.
Getting your fare free resident pass
All Town of Banff residents who would like a fare free Smart Card can apply using the form at the bottom of this page. In-person paper applications can also be processed at the Roam Customer Service Desk, located inside the Banff Visitor Centre (224 Banff Ave). Each Smart Card requires a $5.00 deposit fee, which can be paid after the pass has been approved, upon pick up. Please wait until you receive a confirmation that your application has been verified to pick up your fare free Smart Card. Verification can take up to three business days.
Residents must provide documents with a recent proof of residency that shows their physical address. Examples of proof of residency documents that will be accepted are:
- Current lease or rental agreement
- Utility or Internet bill (not older than 2 months)
- Property tax bill
- Proof of current homeownership
- Employer Housing agreement form for those living in staff accommodations within the Town of Banff download available.
How to extend my fare free resident pass?
The Fare Free Banff Resident Smart Card is valid for 6 months, and can be extended 1 month ahead of the expiry date. It is not necessary to reapply for the pass. All you need to do is visit our Customer Service Desk with a recent proof of residency (see list of accepted documents above) and photo ID. The pass will be extended on the spot, if the requirements are met.
Begin your Resident Pass application below.
Fare Free Frequently Asked Questions:
Which routes are considered “Banff local”?
Sulphur Mountain (Route 1), Tunnel Mountain (Route 2), as well as seasonal routes Cave & Basin (Route 4) and Lake Minnewanka (Route 6)
How do I apply?
All Town of Banff residents who would like a fare free Smart Card can apply online (see application form above), or in person at the Banff Visitors Centre, located at 224 Banff Avenue. Each Smart Card will require a $5.00 deposit, which can be paid after pass approval when you pick up your card. Please wait until you receive a confirmation that your application has been verified to pick up your fare free Smart Card. Verification can take up to three business days. Residents must provide documents with proof of residency that shows their physical address. Examples of proof of residency documents that will be accepted are listed above.
How can I get my child their fare free pass?
Fare free applicants have the choice to "Add another family member" upon their own application for a fare free pass. Guardians can use this to add children (Youth 13-18) to the program and only have to supply their name, age group and relationship to the applicant. Children 12 and under are free to travel on Roam and do not require a Resident Pass.
What if my name is not on any of the documents needed for proof of residency?
If your partner is the primary housing agreement or bill holder, they can apply for your fare free pass for you along with their application. Similar to how guardians can apply for a child's fare free pass, your partner will have the choice to "Add another family member" upon their own application.
Why isn’t Route 3 considered “local”?
At this time, the Canmore/Banff Regional (Route 3) service is cross-funded by both the Town of Canmore and Town of Banff. As it is a regional route that services both areas, it is unfortunately not considered a local route to either town.
What if I already have a Banff Local Smart Card?
If you already have a Banff Local Smart Card or Token Transit pass, Roam is happy to refund your remaining balance or Smart Card deposit. Please visit our Customer Service Desk in the Banff Visitor Centre, located at 224 Banff Avenue, to receive your refund.
What if I lose my fare free pass?
If your fare free pass is lost and you wish to replace it, you will be required to show us current proof of residency, photo ID and pay an additional $5 card deposit fee for the new card. Please come to the Visitors Centre, located at 224 Banff Avenue, along with your documents to replace your lost card.
Can others use my fare free pass?
No, your fare free pass is assigned to you and registered under your name.
Why are you charging $5 for a fare free pass?
Take good care of your Smart Card, and please don’t alter your Smart Card by punching a hole in it or applying stickers to it, as doing so can render the card unreadable. Deposit returns/refunds can only be applied to functioning cards. (See our Smart Card policy)
I live in staff accommodation in the Town of Banff - can I apply?
Yes! To apply, please download a copy of the Employer Housing Agreement Form (link here )and have your staff accommodation manager sign and confirm that you reside in a staff accommodation located in the Town of Banff.