General Route FAQ

Yes, all Roam Transit buses are equipped with external bike racks. For more information on our bike policies visit our Transportation Policies page.

Roam buses permit pets, provided they are appropriately crated. Service dogs are always welcome onboard. For more information, please review our Pet Policy available here.

Yes, strollers are allowed on all Roam buses. However, to ensure the comfort and safety of all passengers, we kindly request that strollers are collapsed or folded while onboard to keep the aisle clear. Please note that larger strollers, such as Chariots, may not be permitted if they obstruct the middle aisle when folded.

Yes. Children are welcome to ride Roam Transit without a car seat.

Children may:

• Sit on an accompanying adult’s lap.
• Be carried in a baby carrier.
• Remain in a stroller or pram in the designated accessible area, provided space is available. If the bus becomes busy or the accessible area is needed by another passenger, the stroller may need to be folded.

Roam Transit does not provide car seats, and the seatbelts on MCI coach buses are not designed for use with infant or toddler car seats. Parents and guardians are responsible for deciding what is safest and most appropriate for their child while travelling.

For the safety and comfort of all passengers, we recommend keeping children securely supervised throughout the trip.

Roam buses that are fully accessible, equipped with wheelchair ramps and kneeling capabilities to facilitate boarding and disembarking for all passengers. For further information, please consult our Transportation policies under Accessible Vehicles.

Yes, there will be service provided on all statutory holidays.

Yes, skis/snowboard/strollers are welcome on board all Roam buses. We do require that passengers hold onto their skis and snowboards throughout the trip, and that the aisle is kept free and clear for all passengers. This may require strollers to be collapsed/folded while on the bus.