Contact - Roam Transit

Customer Service Desk

Address

224 Banff Avenue - Inside the Banff Visitor Centre

Customer Service Desk Hours:

Open daily: 8 a.m. to 6 p.m.

Telephone:

+1.403.762.0606

Services Provided:

All Fare Product Sales and Pass Reloading
Roam Transit Lost and Found
Public Transit Service Information

Administrative Office

Address:

221 Beaver Street, Bow Valley Regional Transit Services Commission
Box 338 Banff, Alberta Canada T1L 1A5

We want to hear from you!

If you have any questions, comments or suggestions about Roam Transit, please send a note to the Bow Valley Regional Transit Services Commission. Your feedback is very important to us, we will respond within 2 business days.

Name *

Email *

Phone Number

How Can We Help? *

I have a question about tickets, fares or payment options

MessagePlease include details of where you would like to travel, or which bus routes you would like to use.

I have a question about a route or schedule

Select *

Message *

I would like to report a lost item

Select *

Date of travel *

Message *Please provide a detailed description of your item

I would like to give a compliment

Select *

Date of travel *

Time of travel *

Hours

Minutes

Direction of travel *

Message

I would like to make a complaint

Select *

Date *

Time *

Hours

Minutes

Direction of travel *

Location/bus stop the incident occurred

Message *

I would like to provide feedback on your services

Select

Message *

I want to cancel my reservation

Transaction Number *

Please confirm you accept the cancellation fee *YesNo

Message

I want to make a change to my reservation

Transaction Number *

Direction of change *OutboundReturnBoth

New Travel Date *

New Travel Time *

Hours

Minutes

New Travel Time Return *

Hours

Minutes

Message