Commuter Reservation Information
Reservable 10-ride and monthly passes are available for frequent commuters!
For regular commuters traveling between Lake Louise and Banff via Roam Transit, we strongly recommend investing in a Reservable Commuter (Flex) Pass, especially during the busy summer season (May-Oct). Selecting a reservable Flex Pass with Roam offers discounted rates for your daily travels, between your home, workplace or school.
With your Reservable Commuter (Flex) Pass, you can reserve your seat in advance, ensuring availability for your preferred travel date and time. This convenient feature is accessible through our online reservation system, enabling customers to seamlessly select their desired travel date and time.
Reservations for Commuter Passes are subject to availability, and we highly recommend making reservations as early as possible, especially for the period between May and October.
To acquire your Reservable Commuter (Flex) Pass, simply click the button below. Once obtained, you can proceed to make reservations using your Flex Pass redemption code through the same “Reserve Now” button provided below:
| Lake Louise Express Route 8X | Adult +19 | Seniors +65 | Youth 13-18 |
|---|---|---|---|
| One-Way Fare | $12.50 | $6.25 | $6.25 |
| 10 Flex Pass | $78.50 | $39.25 | $39.25 |
| Monthly (31) Flex Pass | $110 | $55 | $55 |
| 93 Flex Pass | $267 | n/a | n/a |
| 186 Flex Pass | $502.50 | n/a | n/a |
Frequently Asked Questions
How do I purchase my Commuter Pass?
Please click on the “Reserve now” button above and choose the commuter pass you wish to purchase. Remember to select the correct start date for your pass as it cannot be changed later.
How do I make reservations once I have purchased my Commuter Pass?
After purchasing your pass, you have two options to make a reservation. You can either follow the link provided in your email or click the “Reserve Now” button above and enter your code in the “Redeem an item” box. Remember, you’ll always need your Commuter/Flex Pass code—a 27-digit unique code starting with “FP”—to complete the reservation.
There’s no availability for the departure I would like to book – is there anything I can do?
We recommend making reservations as soon as you can. However, we acknowledge that this might not always be feasible, and availability could be restricted. If you encounter difficulty in reserving your preferred departure, please consult your confirmation email for instructions on next steps.
I need to make a change to a reservation I made with my Commuter Pass and I can’t do it online, what can I do?
For any adjustments to your reservations, please refer to the contact details provided in your confirmation email.
Please note that changes can only be made once and must be requested at least two days in advance. Changed tickets cannot be cancelled and added back to your account*, so please plan carefully and book only what you need.
*For example, if you have a 10-ride pass and modify one of the trips, you cannot later cancel that trip to have the ride returned to your balance.
I want to cancel a reservation I made with my Commuter Pass and I can’t do it online, how can I proceed?
Please refer to your confirmation email for contact details regarding cancellations. Requests must be made two days before your departure day to allow sufficient time for processing. For those with a 10-ride pass, changed tickets cannot be cancelled so please ensure you are planning accordingly and only book what you need.
Roam Transit reserves the right to revoke Commuter Passes at any time if a rider is misusing the system to avoid paying the appropriate fare. We appreciate your understanding and cooperation as we work to ensure the Reservable Passes remain fair and accessible for all riders.